Privacy Policy

ShinobiAI (“ShinobiAI”, “us”, “we”, “company” or “our”) operates the https://shinobiai.io website (“Services”). This page informs you of our policies and practices regarding the collection, use and disclosure of information which personally identifies you (“Personal Information”) when you use our Services. We will not use or share your information with anyone except as described in this privacy policy (the “Privacy Policy”). We use your Personal Information for providing and improving the Services. By using the Services, you agree to the collection and use of your Personal Information in accordance with this Privacy Policy.

Why we collect your information?

We collect information about you for the following general purposes: For registration and to manage your account, including to facilitate your access to and use of our Services; to communicate with you in general, including to provide information about us; to enable us to publish your reviews, forum posts, and other content; to respond to your questions and comments, to prevent potentially prohibited or illegal activities and to enforce our Terms of Use.

Collecting and Using Your Personal Data

When you visit or use our Services, we collect information about your computer or mobile device. Some of the information we collect include:

• Computer IP addresses mobile device ids (the unique identifier assigned to a device by a manufacturer), technical information about your computer or mobile device (such as type of device, web browser or operating system).
• Your mobile device’s geographic location (specific geographic location if you’ve enabled collection of that information, or general geographic location automatically).
• Cookies: If you are accessing our Services through computers we place “Cookies” on your computer to identify it. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. If you click on a link to a third party website, such third party may also transmit cookies to you. You hereby agree that this Privacy Policy does not cover the use of cookies by any third parties.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Address, State, Province, country, ZIP/Postal code, City
• Usage and content generation Data

Information Collected from Other Sources

We will enrich your Personal Information with additional Personal Information received from publicly accessible sources. We may also receive your information from services you integrate with ShinobiAI, from other users of ShinobiAI, or from our partners.

• Integrations: You may enhance the Services by enabling ShinobiAI integrations with third-party products. If you provide third-party account credentials to us, you understand some content and/or information in those accounts (“Third Party Account Information”) will be transmitted into your account with us, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. Further, ShinobiAI software may request permissions to take actions on your behalf using your third-party account credentials.
• Other Users of the Services: Other users of our Services may provide information about you when they use the Services. For example, we receive your email address from other Service users when they provide it in order to invite you to the Services.
• Partners: We work with partners who may market, sell, or support our Services. These partners may provide us your Personal Information so that we can contact you. We also may receive your Personal Information from advertising, market research, or data enrichment partners with whom we engage to identify prospective customers.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Email Marketing

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by emailing support@shinobiai.io

With whom we share your information?

We neither rent nor sell your Information in personally identifiable form to anyone in order to monetize through ads or leads. However, we do share your Personal Information with third parties as described below:

• Third-party vendors: We employ third party vendors to provide Services on our behalf for varied purposes like business analytics, customer service, marketing, distribution, payment processing, live chat etc. We may authorize such vendors to collect information on our behalf in order to operate features of our application or to deliver services tailored to your needs. We assure that such information used by third party vendors is only to perform their functions and they are not permitted to share or use that information for any other purpose.
• Affiliated Websites: If you were referred to us from another website, we may have to share information pertaining to registration information including but not limited to name, email address, phone numbers etc. In such instances we encourage you to read and review their Privacy Policy of the website that referred you to us. We will not be responsible for the handling of such information by them.
• Government Bodies: We may disclose your Personal Information and Usage Information as and when required in response to a subpoena, court order, government demand or to comply with any legal requirements for protecting our interest. We will contact you by email when we have to adhere to such legal request. All communications sent by us at such email address shall be deemed to have been communicated to you.

How Long We Keep Your Personal Information

We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, it will be anonymized and used to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.

Security of Personal Information

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer of Personal Information

Your Personal Information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Links To Other Sites

Our Services may contain links to other web sites or online locations that are not operated or controlled by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site or location you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Only persons who are age 18 or older have permission to access our Services. Our Services are not intended to be used by anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Payments

We may use third-party services for payment processing (e.g. payment processors) such as Paddle.

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy.

Their Privacy Policy can be viewed at https://www.paddle.com/legal/privacy

Your Rights under the GDPR

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@shinobiai.io

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you;
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
• The right to object. You have the right to object to our processing of your Personal Data;
• The right of restriction. You have the right to request that we restrict the processing of your personal information;
• The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note, we may not be able to provide Service without some necessary data.

Your Rights under the CCPA

CalOPPA is the first state law enacting privacy regulations for consumers in California, requiring commercial websites and online services to post a privacy policy. The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out: You have the right to direct us to not sell your personal information at any time.
• Right to Non-Discrimination: You have the right to not receive discriminatory treatment by us for exercising any of your CCPA rights.

If you would like to exercise any of these rights, please contact us at support@shinobiai.io. We may need to verify your identity before fulfilling your request.

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

How to Contact Us

If you have any questions about this Privacy Policy, you can contact us: support@shinobiai.io